Online Return Policy
At Rad Soap, we want you to be completely happy with your purchase. We believe strongly in our products and their quality. But if for any reason you aren't satisfied, you can return merchandise either to one of our stores or by mail within 60 days of purchase for a full refund if you include your receipt. If you bought a product as part of a set, the entire set must be returned to receive a refund. We're sorry, but we cannot accept returns on:
- Gifts with purchase items
- Product samples
Packaging and Shipping Your Return
Please package your return in the original box, if you have it, and send it to:
RAD Soap's Returns Department
The RAD Soap Co.
If you have the Return Form that came with your order, please fill it out as completely as you can. If you've lost the return form, please include the following information with your return: indicate whether you want a return or replacement, the reason for the return, a description of the item you are returning, and its price.
Our Error?: If you're returning the product because we made an error, call us at 646-595-0600 and we'll schedule a FedEx pickup and cover the cost of shipping.